Shipping & Returns

Shipping: We ship most orders by USPS Ground Service. If you require faster delivery, we will be happy to accommodate your choice of carrier and service. All freight charges will be added to invoice.

Returns:  Any blank or unaltered items may be shipped back to Baby Casual (at the customers expense) for a full refund with in 30 days of the original purchase.

Every ordered product at Baby Casual is created just for you. Because they are custom made, and cannot be resold

  • If we make a mistake, we will send you a replacement or refund your money.
  • If you make a mistake with your order, call us and we will see what we can reasonably do to help you get the item you want.

Should a mistake arise, we kindly ask that you contact us   within 30 days to coordinate an acceptable solution. Please include your order number and a detailed explaination of the problem.


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